Everything You Need to Know

Not every dog has the same coat.

Oodles can have curly, wavy, fleece or dense coats that need regular cleansing, conditioning and detangling.

Royal Oodle was developed specifically with these grooming needs in mind.

Our formulas combine gentle cleansing ingredients with conditioning care to help leave your Oodle's coat soft, manageable and easier to maintain.

Our shampoos and conditioners are designed to be gentle and suitable for Oodles, including puppies.

Always follow the individual product directions, avoid contact with eyes and ears, and introduce new products carefully.

For very young puppies or puppies with existing skin conditions, check with your veterinarian first.

Yes. Although our grooming products are developed with Oodle coats in mind, they can also be suitable for other dog breeds.

Individual skin sensitivities and coat requirements should always be considered.

Our Coat System brings three products together for a complete grooming routine.

Step 1 — Cleanse: Shampoo gently removes dirt and buildup.

Step 2 — Condition: Conditioner helps soften the coat and improve manageability.

Step 3 — Detangle & Maintain: Our 2-in-1 Leave-In Conditioner & Detangler helps care for the coat between washes.

The products are designed to work together as part of your regular Oodle grooming routine.

Explore the Vanilla Latte Coat System →

Both collections are developed for Oodle coat care. The main choice comes down to your preferred scent.

Vanilla Latte: A warm, comforting fragrance with sweet vanilla and roasted notes.

Manuka Honey: A different fragrance experience for customers who prefer our Manuka Honey collection.

Explore the individual product pages for their complete ingredient lists.

Many Oodles can be washed weekly using an appropriately gentle dog shampoo, provided their skin tolerates it well.

Royal Oodle shampoos are formulated with mild cleansing ingredients for regular coat care.

Always rinse thoroughly and dry the coat properly after bathing.

Most Oodles benefit from brushing several times a week, while longer or denser coats may need daily attention.

Pay particular attention to areas where friction causes tangles, including behind the ears, under the legs and around the collar.

Regular brushing and combing can help prevent small tangles from developing into tight mats.

Conditioning helps improve softness and slip, making everyday detangling more manageable.

Used alongside regular brushing, combing and appropriate grooming, our Coat System can help you manage tangles before they become mats.

No shampoo or conditioner can prevent matting on its own.

Tight or painful mats should be assessed by a professional groomer.

We recommend conditioning as part of your Oodle's regular bath routine.

Shampoo cleanses the coat, while conditioner helps restore softness and provide slip for easier detangling.

Apply our rinse-out conditioner after shampooing, leave for approximately 2–3 minutes, then rinse thoroughly.

Apply to a damp coat after bathing, or use before brushing between washes.

Work gently through the coat, paying attention to areas prone to tangling.

There is no need to rinse it out.

Use a suitable slicker brush and comb to work through the coat gently.

Thorough drying is particularly important for thick and dense coats, where moisture may remain trapped close to the skin.

Use a dog-appropriate dryer at a comfortable temperature and brush gently while drying.

Avoid overheating the skin or directing airflow into the ears.

Royal Oodle focuses on carefully selected plant-based and naturally derived grooming ingredients.

Our formulas feature gentle cleansing ingredients and conditioning components chosen for the grooming needs of Oodle coats.

Complete ingredient information is available on individual product pages.

Our Royal Oodle shampoo formulas use mild amino-acid and other plant-derived cleansing ingredients rather than traditional sulphate cleansers.

Our coat-care formulations are developed without silicones.

Our grooming formulas are designed to be gentle, including for dogs with sensitive skin.

However, every dog's skin is different. Even gentle ingredients can cause a reaction in an individual dog.

We recommend testing a small area when introducing a new product.

If your dog experiences ongoing itching, redness, irritation or skin problems, consult your veterinarian.

Royal Oodle grooming products are designed to support regular skin and coat care.

They are not a replacement for veterinary treatment or medication for allergies.

Persistent scratching, paw licking, redness or hot spots should be assessed by a veterinarian.

Yes!

For a limited time, enjoy free shipping Australia-wide on orders $99 and over.

Available shipping options and charges are shown at checkout.

We personally pack and dispatch Royal Oodle orders from Queensland.

Orders placed before 2pm AEST, Monday–Friday are dispatched the same business day.

Orders placed after the cutoff, on weekends or public holidays are dispatched the next business day.

Estimated delivery times depend on your location and the shipping service selected.

Standard shipping generally takes approximately 2–7 business days.

Express shipping generally takes approximately 1–3 business days.

Delivery times are estimates and may vary due to carrier delays.

Absolutely.

Once your order has been dispatched, tracking information will be emailed to you.

You can use this information to follow your delivery.

Yes. International shipping is available to selected countries.

Available destinations, shipping services and charges are displayed at checkout.

Delivery timeframes vary depending on destination.

Yes. Afterpay is available for eligible purchases.

You can choose Afterpay at checkout when available.

Eligibility and payment terms apply.

We want you to feel confident choosing Royal Oodle.

Our 90-day money-back guarantee provides reassurance when making your first purchase.

If you're not satisfied with your first order, contact us within 90 days of receiving it.

Please see our full shipping and refund policy for further information.

Your rights under Australian Consumer Law also apply.

Please contact us as soon as possible.

Include your order number and photographs showing the damaged item.

We'll review the issue and help arrange an appropriate resolution.

Email: info@royaloodle.com.au